Return & Refund Policy

1. Return Eligibility

We accept returns only in the following cases:

• Product received is damaged
• Product received is defective
• Wrong product delivered

2. Return Request Timeline

You must raise a return request within 48 hours of delivery by contacting our support team with:

• Order ID
• Clear images/video of the product

3. Return Process

Once your request is approved:

• Our team will arrange a pickup (where service is available) 
• Or guide you on how to ship the product back 

4. Refund Policy

• Refunds will be processed within 5–7 business days after product inspection
• Amount will be credited to the original payment method
• For COD orders, the refund will be processed via bank transfer/UPI

5. Non-Returnable Items

• Opened or used products
• Products without original packaging
• Items purchased under special offers or clearance sales (unless damaged) 

6. Cancellation Policy

• Orders can be cancelled before dispatch only
• Once shipped, cancellation is not possible